The new way to transform a sales culture with clarity, authenticity, and emotional intelligence Too often, the sales process is all about fear Customers are afraid that they will be talked into making a mistake; salespeople dread being unable to close the deal and make their quotas No one is happy Mahan Khalsa and Randy Illig offer a better way Salespeople, озпме they argue, do best when they focus 100 percent on helping clients succeed When customers are successful, both buyer and seller win When they aren't, both lose It's no longer sufficient to get clients to buy - a salesperson must also help the client reduce costs, increase revenues, and improve productivity, quality, and customer satisfaction Автор Махан Кхалса Mahan Khalsa.  ДекоративнаяИздательство: Franklin Covey, 1999 г Мягкая обложка, 242 стр ISBN 1883219507 Язык: Английский.